Phone System Questions.
How long do I have to wait to put in the extension I
As soon as you hear the greeting you my enter
the extension at any time.
The system says there is a receptionist, but sometimes
the phone rings and goes to voice mail, why is this?
Unfortunately the system was designed to send any calls that
would normally go to a receptionist extension to the default
which is 10. We do not have a receptionist, please
look at the directory below for the proper extensions.
Q. Who do i talk to about:
For Hours of Operation and Facility directions.
For Recycling Information
For Accounts Receivable, all county residential &
For Personnel Assistant/Insurance Information.
For Administrative Assistant/Accounts Payable.
For Maintenance/recycling/roll off requests/Field
What happens if i choose an invalid extension?
In most cases it will continue to ring, inform you that it
is an invalid extension, or transfer you to the default
extension of extension 10
When are the bills due?
Residential customers are billed
quarterly, so the due dates are January 25th, April 25th,
July 25th, and October 25th.
Commercial customers are
billed monthly, and payments are due by the 25th of each
Why didn't I get a bill?
order to keep cost down, we send out our current billing on
postcard size cards. While being sorted and or delivered by
the post office, in many cases the cards can get nudged into
magazines, newspapers, junk mail inserts and other such
items. If you do not receive your bill by the middle of the
month, try looking though these items, or you may either
visit us at 26590 US Hwy 70 Ruidoso Downs, or call us at 575-378-4697 Ext
12, and we will be able to inform you of the current amount
If i didn't get a bill, what should i do?
You can either call us at 575-378-4697 Ext. 12, or stop by
our office at 26590
US Hwy 70 Ruidoso Downs.
Where are we located.
We are located at 26590 US Hwy 70, Ruidoso Downs.
Approximately 2.5 Miles East of the Ruidoso Downs Police
Station. Directly across the street from Dud's and Sud's
Is the new location open to the public yet.
Yes, it opened February 2, 2011.
What recycled material do we pay for, and how much
do you pay for recycled material
for current prices and material.
What form of
payments do we take?
At this time we only accept payments by Cash, Check,
When will the Grapple Truck be in our area?
What should we know about brush pickup?
The Authority will pick up residential tree waste (trunks and
limbs up to 6” in diameter and in sections no more than
4 feet long
, plus needles and leaves 12 yards per year
July 1-June 30) on a scheduled basis in County of Lincoln
outside of the Village of Ruidoso. Stack material on
in one pile along a relatively level
stretch of road, keeping piles clear of overhead power lines,
poles or fences. Piles should not
household trash, lumber or construction trash, dirt, rocks or
large stumps. Grappler service is provided every 9-12 weeks on a
rotating schedule, available at our office, or by clicking
businesses needing this or any trash disposal or recycling
service should call 378-4697
or toll free