Q.
Phone System Questions.
Q.
How long do I have to wait to put in the extension I
need?
A.
As soon as you hear the greeting you may enter
the extension at any time.
Q. Who do I talk to about:
For Hours of Operation and Facility directions.
Press 5
For Recycling Information
Press 6
For Accounts Receivable, all county residential &
Commercial billing
Press 12
For Administrative Assistant/Accounts Payable.
Press 14
For Personal or Finical Coordinator
Press 17
For Operational Supervisor
Press 19
For Maintenance/recycling/roll off requests/Field
Operations
Press 23
Q.
When are the bills due?
A.
Residential customers are billed
quarterly, so the due dates are January 25th, April 25th,
July 25th, and October 25th.
Commercial customers are
billed monthly, and payments are due by the 20th of each
month.
Q.
Why didn't I get a bill?
A.
In
order to keep cost down, we send out our current billing on
postcard size cards. While being sorted and or delivered by
the post office, in many cases the cards can get nudged into
magazines, newspapers, junk mail inserts and other such
items. If you do not receive your bill by the middle of the
month, try looking though these items, or you may either
visit us at 26590 US Hwy 70 Ruidoso Downs, or call us at 575-378-4697 Ext
12, and we will be able to inform you of the current amount
due.
Q.
If I didn't get a bill, what should I do?
A.
You can either call us at 575-378-4697 Ext. 12, or stop by
our office at 26590
US Hwy 70 Ruidoso Downs.
Q.
Where are we located.
A.
We are located at 26590 US Hwy 70, Ruidoso Downs.
Approximately 2.5 Miles East of the Ruidoso Downs Police
Station. Directly across the street from Dud's and Sud's
Laundromat.
Q.
What recycled material do GSWA pay for, and how much
do you pay for recycled material
A.
Click
HERE for current prices and material.
Q.
What form of
payments do we take?
A.
At this time we only accept payments by Cash, Check,
Money Order
Q.
What should we know about brush pickup?
A.
The Greentree Solid Waste Authority will pick up residential tree waste (trunks and
limbs up to 6” in diameter and in sections no more than
4 feet long, plus needles and leaves) in the
Ruidoso Downs, and Sun Valley Water District areas. Stack material on
your property in one pile along a relatively level
stretch of road, keeping piles clear of overhead power lines,
poles or fences. Piles should not include
household trash, lumber or construction trash, dirt, rocks or
large stumps. Grappler service is provided on a rotating
schedule. Residential customers not in Ruidoso Downs or the
Sun Valley Water District who need yard waste pickup or
customers clearing vacant lots can contact Greentree Solid
Waste Authority for current prices for collection. Commercial
businesses needing this or any trash disposal or recycling
service should call 575-378-4697 or toll free
1-877-548-8772.